Shipping Information

Xmi ships via FedEx and DHL. Where possible, we try to make the delivery as hassle free as possible.

Note that when you provide us your shipping address, we are unable to ship to P.O. Box addresses and there will be a delay as we will have to contact you for an update.

Here are a list of packaging that we use to ship our products.

Dispatch and delivery times may vary according to availability and no guarantees or representations are made as to dispatch and delivery times which may be subject to delays including without limitation postal delays or as a result of force majeure. Without prejudice to the foregoing, we may however provide purely as a rough guideline, our estimate of 3 - 4 working days.

All shipments are Delivered Duties Unpaid. Should customs require to pay tax, or any other fees, it will be the sole responsibility of the customer to do so.


For Brazilians, please provide your TAX ID for fast and easy customs clearing.

Shipping Rates

Region / Country Rates (USD)
North America $9.99 (flat fee)
Europe $15 (flat fee)
Singapore $6 + GST (flat fee)
UAE, Qatar $6 per item (capped at $64)
Hong Kong $6 per item (capped at $64)
Australia $9.99 (flat fee)
New Zealand $9.99 (flat fee)
Pakistan $20 (flat fee)
Greece $20 (flat fee)
Cambodia $20 (flat fee)
Vietnam $12 (flat fee)
China $15 (flat fee)
Japan $15 (flat fee)
India $15 (flat fee)
Others $20 per item (capped at $80)

*Xmi subsidizes shipping rates.
*Customs Tax & Duties are not paid by Xmi.
*Please note that you may be subject to tax and brokerage fees at your customs.
*Free shipping for orders above US$200.00

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